Frequently Asked Questions

Yes. Madge Custom Roofing Ltd. is fully licensed and insured. Our company has complete liability and hot application insurance and all of our workers have full WCB coverage.

Madge Custom Roofing Ltd. provides a 10 Year Workmanship Warranty on roofing installations. This is our guarantee to our valued clients. For more information, visit our warranty information page.

Yes. Please call to schedule an appointment with one of our experienced estimators or fill out the form to request a free online estimate. After our inspection, we will provide you with a written proposal detailing our findings, options and cost.

Our estimators inspect the roof covering, the drainage systems, the flashing (around skylights, chimneys, and vent pipes), and the ventilation systems.

Roof problems are generally discovered after leaking, wind damage, or other serious damage occurs. The condition of the roof covering will determine whether a repair or replacement roof is appropriate. When worn out, shingles sometimes curl, warp or lose granules and may have missing or damaged shingle tabs. Pay particular attention to any visible signs inside your home such as cracked paint, discoloured plasterboard, and peeling wallpaper. When looking at the exterior roof, look for cracks in tar and gravel roofs, exposed membranes, or any splitting and curling shingles.

Not necessarily. You may only need repair work. There may be many contributing factors to roof leaks. The best way to determine the problem is to call a professional roofing company for an evaluation.

There are many types of roof systems and membranes available. This can depend on building use, access, weight loads, foot traffic, cost, etc. all play a factor in roof selection. Our sales representatives will take the time to provide roofing options, the distinctions in the various brands, how they’re tested, what the warranties are, and which suits your specific needs and budget.

For optimal performance and warranty purposes, we recommend the removal of the old roofing membrane when doing a roof replacement. The condition of an existing roof deck will determine if it needs replacement.

The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment and the maintenance the roof has received. Visit the manufacturer’s website for more information.

Once we have commenced work on your roofing project, work will continue until the project is complete (weather permitting). Consult with our representative for a more detailed schedule outline.

Yes. Madge Custom Roofing Ltd. will provide references upon request.